For operators

You work on-site. The client employs you.

You are a forward-deployed engineer on their payroll, with SpaceXAI on their computers and under their name. They employ you from day one. Tbilisi Software is never your employer. We set the technology up and stay available remotely when they need us.

The job

In a given week you will talk to a director and to someone who does the work. You pick one piece of work that can move — a claims note, a discharge draft, a credit memo — and you refuse the rest for now: a website chatbot, replacing their core system, training the front desk first. You tell the data protection officer where the text actually goes. The model drafts. A person still signs.

You will not “install AI” and leave on day one. They write the labour contract and payroll. We make sure you report to their managers. Then we support the technology remotely when they ask.

This is you

You already start with the people who own the work — not with whoever asked for a chatbot.

You tell the data protection officer the truth when text might leave Georgia, even if a prettier answer would close the meeting.

You have taken people through a change they did not ask for. You can name who resisted it, what stopped, and what lasted.

You can run a room when nobody steps in to fill the silence.

This is not you

You want a remote coding job, a certificate, or a quiz on APIs. That is a fine career. It is not this job.

You would open a demo to get in the door, or train the front desk first because they asked nicely.

You think the hard part is the software. We can help with SpaceXAI for one half-day. We cannot teach judgment.

Four gates

Fail any one and we stop, politely. There is no course and no badge. We are watching whether you can lead a change.

1
Write — this week, from wherever you are Three short answers, below. We read for judgment. A polished résumé with empty answers does not move.
2
Sit with Maka — about 40 minutes, in Georgian A conversation, then a short role-play: someone in the building wants a chatbot, not a change in how the work is done. We watch where you take it — to the people who can decide, sideways, or into a demo.
3
Paid half-day practical A fake firm, an org chart, a messy current process. You choose who must be in the first room, which one job you would run, and you write an honest note of where the text goes. Then a small working draft with SpaceXAI — we will help with the tools if your judgment is already good. A stipend, so this is not free labour.
4
Sit with Jeremy — about 45 minutes You present as if he is the client’s decision-maker. He will not jump in to fill the silence. Then he will ask what you would do when someone wants to paste real files in week one.

If you pass, we do not name you to a client until a short hire file is complete. When they hire, they are the employer. We never are.

If you pass, we build a hire file

Their security office will want a hire file. You help us build it after you pass. We do not surprise you the week you start.

A two-page brief we write — why you for this job.
Your CV in Georgian and/or English — written for this work.
Two professional references we actually call — people who saw you change how work got done, not a letter you wrote.
Identity, and a fresh official non-conviction extract you obtain from Public Service Hall. We hold it so their security office can see it.
A dated note from us on what we saw you do with SpaceXAI. It expires in six months.

How clients see that file: How we select.

How the work is done

Read this before you apply. If it feels inconvenient, skip the email.

Name the cloud

If any work still goes out to a cloud model from the building, the data protection officer hears that on day one. We do not hide the path to look clever.

No real files in a demo

Customer, claims, or patient text does not go into a consumer chat window, and it does not go into a demo to impress IT.

Change starts with people who can decide

Training the front desk is last, not first. If the director is not in the room, you do not start with the front desk.

A person still signs

The model drafts. If the client wants a bot that “just sends,” we are the wrong team — and this is the wrong job for you.

Apply

Email is enough. No portal. Answer all three in your own words — a page total is plenty. Georgian or English.

A 300-person clinic asks for “AI.” Reception wants ChatGPT on the front desk. The medical director is not in the meeting. What do you do in the first two weeks — and what do you refuse to start without?
A data protection officer asks: does any of this patient or claims text leave Georgia? Write the honest answer, including what you would still need to verify.
Describe a time you changed how a group of people actually worked (not a refactor nobody used). Who resisted it, what stopped, what lasted?

How we reach you in Tbilisi — phone, or a place we can meet. Not optional. We cannot run the gates if we cannot reach you.

Optional: a link to something you shipped.

Email the three answers

Use subject line Operator application so it does not land in the client pile. We reply as humans. The client sets pay. Tell us what you need; we take that to them and negotiate on your behalf. We do not publish a number here.